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Privacy Policy

Last updated: May 15, 2025

Boston Research Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.

1. Information We Collect

We may collect the following types of information:

Personal Information

This may include:

  • Contact information (name, email address, phone number, company name)
  • Professional information (job title, industry, company size)
  • Payment information (for clients purchasing our services)
  • Survey responses and research data (when participating in our research studies)
  • Communication preferences

Usage Data

We may automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Device information

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and sending related information
  • Responding to inquiries and providing customer support
  • Sending administrative information, such as updates to our terms or privacy policy
  • Sending marketing and promotional communications (with your consent)
  • Conducting research and analysis to improve our services
  • Protecting our rights, property, or safety, and that of our clients or others

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Business Partners: With your consent, we may share your information with business partners to offer you certain products, services, or promotions.
  • Research Clients: If you participate in our research panels, your anonymous responses may be shared with our clients. Personal identifiable information is only shared with your explicit consent.
  • Legal Requirements: When required to comply with applicable law, governmental requests, judicial proceeding, court order, or legal process.

4. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.
  • Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided at the end of this Policy.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16, we will delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about the privacy policy, you can contact us at customerservice@bostonresearchservices.com